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Why hasn't my Session started writing?

Usually it's waiting for its first work-hour window. It can also be paused, or need Google Drive reconnected.

Check these in order:

  1. It's waiting for work hours. Sessions only write inside work hours: 9:00–21:00 UTC by default, or the hours you chose. Open the Session to see when it's scheduled to start.
  2. It's paused. A paused Session shows paused in your list. Click Resume.
  3. Google Drive was disconnected. If you removed Duey from your Google Account, reconnect it from app.duey.ai/sessions with Connect Google Drive.
  4. The doc was deleted or is out of reach. Sessions can only write into docs they still have access to. Start a new Session.

If none of these apply, email hello@duey.ai with the Session's title and we'll look into it.